| 1 | Norms for discharge of functions [Section 4(1)(b)(iv)] | Nature of functions/ services offered | Imparting education in approved Courses at the Undergraduate & PhD levels, undertaking related academic, research, consultancy, projects or other specific activities in line with the Key Objectives set under the provisions of IIIT (PPP) Act, 2017. Undertake other functions & duties in accordance with the directives of the Ministry of Education (MoE) from time to time. |
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| Norms/ standards for functions/ service | As per the IIIT (PPP) Act, 2017, the Statutes of the Indian Institute of Information Nagpur, 2017, Ordinances & the Academic Rule Book. |
| Process by which these services can be accessed | The Services of the Institute can be availed during working hours as per the Academic Calendar approved by the Senate. |
| Time-limit for achieving the targets | Not Applicable |
| Process of redress of grievances | The Institute has internal mechanisms including Equal Opportunity Cell, Cast Based Discrimination Committee and Grievance Committee etc for redressal of grievances. Also, provision of Online Registration of Grievances has been done on the Website of the Institute. |
